Check the address bar
Look for the padlock and this site name: brotherv2.apphost.in. Bookmark this page from a brother.in Support link so you return here next time.
Brother India
Official support portal
Register products, book an engineer visit, and track service tickets — authorized Brother care in one place. If you opened this from brother.in, you are on the official support portal (redesigned).
- Genuine warranty
- Certified engineers
- 288+ outlets
How to know this is official
The support portal was redesigned. Use these checks before you share product or personal details.
Came from brother.in?
Support, warranty, and service links on www.brother.in open this portal. A blue notice appears when we can tell you continued from the corporate site.
Brother India operates it
This CRM is run by Brother International India Pvt. Ltd..
What do you need?
Common self-service options for Brother products in India.
Register product
Activate warranty coverage with your purchase details.
Book service
Request an onsite visit or depot repair for your device.
Check warranty
Confirm standard and extended (EWP) coverage by serial.
Track ticket
Follow status, engineer assignment, and resolution ETA.
Find a center
Locate authorized service providers near you (288+).
Drivers & manuals
Official software, firmware, and documentation downloads.
288+
Authorized outlets
98%
SLA resolution target
24/7
Online & WhatsApp support
100+
Years of Brother heritage
Why official Brother care?
Authorized parts, trained engineers, and clear service timelines.
Original Components
Genuine spare parts
OEM Brother components that protect print quality and device life.
- Factory-sealed OEM Brother spare parts
- Maintains original print resolution & lifespan
Brother Certified
Certified engineers
Trained technicians for onsite and depot repairs across product lines.
- Specialized factory diagnostic tools
- Home, office, and enterprise onsite service
Guaranteed SLA
Clear SLAs
Tickets follow defined timelines with automatic escalations when needed.
- Real-time call status tracking
- Priority escalation protocol for corporate fleets
24/7 Access
Multiple channels
Raise and track requests on web, WhatsApp, or the toll-free helpline.
- Web, WhatsApp, or Call: 1-800-209-8904
- Unified CRM tracking reference
Talk to us
Web, WhatsApp, or phone — pick what works for you.
Web portal
Register products, check warranty, and book service online anytime.
- Instant ticket reference
- Live engineer tracking
Message +91-7045-450-450 to raise a ticket or check status.
- 24/7 ticket registration
- Status updates on your phone
Helpline
Mon–Sat, 8:30 AM – 6:30 PM for voice support and dispatch help.
1-800-209-8904
BSNL/MTNL: 1-800-222-422
Call now
Google Play & App Store
Official Brother apps
Brother Care is the new customer app. Brother Support is for the field service team.
Brother International India Pvt Ltd
Brother Care
The new customer app — manage Brother products, service calls, and warranty in one place.
- Welcome gallery of Brother printers and scanners
- Dashboard for calls, warranty, and nearby ASPs
- Register products, log a service call, and keep documents
- Same customer login as the web portal
Brother International India Pvt Ltd
Brother Support
Manage customer complaints and field jobs for Brother engineers and the service team.
- Built for Brother engineers and internal service staff
- Manage registered customer complaints on the move
- Stay aligned with the same CRM tickets as the web portal
- Internal use only — not for end customers
