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Service & Registration

Start with your machine serial

Register your product, book installation, or report a problem in one place.

Guest No login needed
Verify Serial
Details
Request
Review
Step 1

Verify the machine

5–15 letters or digits · Where to find it?
Product —
Category —
Model —
Serial number —
Warranty start —
Warranty end —
Coverage —
Days remaining —

Use Change serial if this is not the right machine.

Status

Open call

Track Request Status
Waiting

Registration pending

Step 2

Customer and purchase

Tell us who owns the machine and where it was bought.

Verified machine — —
—
Who is logging this?
Customer

Purchase

Use the invoice from the dealer who sold this machine.

No file selected.
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This serial is not in the Brother system. Describe the problem, then review before anything is saved.
Request type
Service call

Step 4

Review and submit

Check these details. Nothing is saved until you submit.

Done

Request received